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Code-Level help a Technical Support Incident (TSI) are an obtain code-level service for Apple frameworks

Code-Level help a Technical Support Incident (TSI) are an obtain code-level service for Apple frameworks

APIs, and knowledge, and it is accessible to people escort San Francisco in the fruit creator system and fruit creator Enterprise plan. Publish a TSI if you fail to correct a bug, find it difficult implementing a certain innovation, or have actually some other questions about the laws. Your own experience can be allotted to a Developer tech support team engineer who can let diagnose their rule or investigate feasible workarounds to fast-track your developing. Support is offered in English via mail, generally within three working days.

When you upload a TSI

Definitely test the subsequent documents for many Apple networks or see if the problem you’re having was discussed and resolved throughout the fruit Developer Discussion boards.

Simple tips to send a TSI

Fruit creator regimen and Apple Developer Enterprise system users can distribute a TSI inside the Code-Level service point within levels.

Before distributing a TSI, always carry out the next:

  • Manage acquire and Analyze in Xcode and fix any outstanding analyzer information, if possible.
  • Overview Specialized Note 2431: application evaluating Tips Guide for great tips on recreating bugs you or your web visitors are having.
  • Connect symbolicated crash research and diagnostic logs which you have in regards to your own concern.
  • Affix any console output that contain errors or exclusions whenever building or run their app.
  • Abstract the issue into an example Xcode venture, when possible. For example forming abstracted classes and information into an example Xcode task.
  • Supply obvious and concise tips to replicate the condition, if applicable.

Whenever publishing a TSI, stick to these rules: